Privacy Policy

1. Introduction

Moka Softwares LLC ("Company", "we", "us", or "our") operates the website mokasoftwares.us. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website or request software downloads for Moka Driver Care.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out download request forms or customer support tickets:

• Personal Identification Data: Full Name and Email Address.
• Technical Data: Windows Operating System version (e.g. Windows 11, Windows 10) selected during download requests.
• Support Ticket Details: Message content and subject matter submitted via our customer support contact forms.
• Automated Log Data: IP address, browser type, referring pages, and access timestamps collected automatically for security and server optimization.

3. How We Use Your Information

We use the collected information for specific, limited purposes:

• To deliver official software download links directly to your email inbox.
• To respond to your inquiries and provide 100% free customer support.
• To verify hardware compatibility for software setup packages.
• To prevent fraudulent automated submissions and maintain website security.

4. Data Sharing & Third Parties

Moka Softwares LLC strictly respects your privacy. We do not sell, rent, trade, or share your personal email address or identification data with third parties for marketing purposes.

5. Cookies and Web Analytics

We use essential technical cookies to ensure basic website functionality, store user session preferences, and protect against cross-site request forgery. You can configure your web browser to refuse cookies, though some website features may function with reduced performance.

6. Data Security

We implement industry-standard physical, technical, and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. All form transmissions are encrypted using Secure Sockets Layer (SSL/TLS) technology.

7. Your Data Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal information stored by Moka Softwares LLC. To exercise these rights, please contact our support desk.